Showcasing the Best of Welsh Business

Western Power Distribution is the company responsible for electricity distribution in the Midlands, South West and Wales. Their business serves over 7.8 million customers and they employ over 6,000 members of staff to ensure the highest quality of service.

They are regulated by Ofgem (the Office of the Gas and Electricity Markets) and they are very proud to have been awarded the Government’s Charter Mark, now known as the Customer Service Excellence award, since 1992.

Western Power Distribution believe their excellent customer service record is due to their company ethos to ’Get it right, first time, every time’.