Dawn Bowden, Member of the Senedd for Merthyr Tydfil and Rhymney, was welcomed at Principality’s Merthyr Tydfil branch, as the building society celebrates its 165th anniversary this year.
At the Annual General Meeting in April, the Society announced a commitment to maintain its high street and community presence until at least the end of 2030, recognising the importance of access to cash and in-person services for its Members.
The building society has received consistent feedback from Members that a branch presence is important to them. Principality’s own research reveals more than 70% of people agree that branch presence is a key factor in deciding which financial provider to choose.
First established in 1860 in Cardiff, Principality has the largest branch presence of any financial services provider across Wales, partnering with charities and funding affordable home initiatives along with its financial services.
Principality remains committed to local communities by partnering with local charities and organisations, including an active partnership with Prince Charles Hospital, making regular visits to support NHS staff through financial wellbeing initiatives.
Kelly Young, Head of Savings Customer Services at Principality Building Society, said:
“Cash remains a vital part of daily life for many – not just as a payment method, but as a pillar of financial stability, especially for small businesses, residents, and rural communities.
“I was pleased to welcome the Member of the Senedd for Merthyr Tydfil and Rhymney to our branch, to show her the impact it has for her constituents. Our branches are not just bricks and mortar, but important pillars of the communities we serve.
“Across Wales, our commitment to maintaining a strong branch presence is about more than convenience; it’s about making more possible for the communities we serve. Our Members tell us this really matters, and that’s why we’re continuing to invest in our network, ensuring access to cash and instilling confidence on our high streets – just as we have for the last 165 years.”
Dawn Bowden, Member of the Senedd for Merthyr Tydfil and Rhymney, said:
“I am very pleased that the Principality Building Society has made a commitment to Merthyr Tydfil's High Street until at least 2030. It means constituents can access personal advice and services. I also want to thank the staff for the valuable work they do in the community including at Prince Charles Hospital, with learners at Merthyr College and in other locations. The commitment made by The Principality is good news for our High Street and for Merthyr Tydfil. Thank you.”
