Showcasing the Best of Welsh Business


What Does Good Look Like?


In a world where customer expectations are higher than ever before, what makes a ‘good’ digital experience – and is it enough to maintain customer loyalty, as well as continue to win a growing market share?

This discussion hosted by Benno Wasserstein, MD from Box UK , and joined by guests Stephen Wilson, Chief Digital Officer from Admiral, and Jayne Rotheroe, Head of Marketing & Communications, Linc Cymru Housing Association, will explore the current customer experience landscape, and how businesses today measure “ What does good look like”.


Established in 1998, Box UK’s track record of success spans hundreds of high-priority and mission-critical software projects, delivered over more than twenty years.

A focus on heavy-use, multi-user platforms has given us deep experience in creating scalable, resilient and high-transaction systems for clients across the globe.

With an enterprise pedigree and a passion for technology, Box UK offers an unrivalled depth and breadth of experience in the development of scalable and resilient software systems – managing these full-lifecycle projects right the way through from planning to post-launch platform management.

Working with local, national and international organisations across a broad range of industries, our team of developers, solution architects, UX consultants, system engineers and product owners has built up an impressive portfolio of successful and award-winning projects.

We also excel in rescuing legacy projects, developing proofs-of-concept, embedding cultural and behavioural change via the implementation of agile, and conducting strategic analysis of your existing technology (or marketplace) to enable future decision-making.


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