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Thousands Across Newport Missing Out on Faster Broadband

Miloedd o Drigolion Casnewydd Heb Elwa o Wasanaethau Band Eang Cyflymach

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Less than 20 per cent of people and businesses who can upgrade to Ultrafast Full Fibre across Newport have done so – with thousands still missing out on faster, more reliable broadband services.

Following a £9.3 million pound local investment, Openreach engineers have been busy building the network to make ultrafast speeds of up to one gigabit per second (Gbps) available to the majority of the town and adjoining communities.

People living and working in the city and its surrounding areas , are being encouraged to find out more about faster broadband – as the latest figures show that Openreach’s Full Fibre network – used by the likes of BT, Sky, TalkTalk, Vodafone and Zen – is now available to nearly 31,000 premises but only 18.7% have signed up.

As well as being faster, Full Fibre broadband provides more reliable, resilient and future-proof connectivity, with fewer faults; more predictable, consistent speeds; and enough capacity to use multiple devices at once.

Elsewhere, Openreach engineers have also been hard at work in Cardiff  where more than 107,000 households and businesses can already place an order for the new technology.

The company has also announced plans to build the new network in Ebbw Vale , Tredegar and Abertillery.

Martin Williams, Openreach’s regional director for Wales, said:

 “Research shows that this new network will give businesses an edge and provide families and home-workers future-proof connectivity, no matter what life throws at us next.

“Our investment across the region and the rest of Wales continues at pace, and we’re determined to deliver a great service which helps communities thrive and supports people to work from home easily, keep in touch with their loved ones and build connections and opportunities.

“Gigabit-capable broadband can have a huge impact on people’s lives and it’s great for the economy but upgrades aren’t automatic. People need to place an order with their chosen providers to get connected and we’ll do the rest. Our network offers the widest choice of providers such as BT, Sky, TalkTalk, Vodafone and Zen – which means people have lots of choice and can get a great deal.”

Packages from a wide range of broadband providers are increasingly competitively priced, meaning people may not end up paying much more per month than their current bill, for a much-improved service.

Once somebody places and order with a service provider, an Openreach engineer will visit on an agreed day. They’ll run a new fibre optical cable from underground or a nearby pole to a small junction box on the outside wall of the premises. A smaller cable goes through the outside wall to an inside unit – which needs to be near a double electric socket – and before they leave, the engineer will test the connection to make sure it’s up and running.

Openreach has announced plans to invest in Full Fibre broadband for the majority of premises across Wales.  It’s part of the company’s plans to reach 25 million UK homes and businesses by the end of 2026. This short video explains what full fibre technology is and you can find out more about our build programme here.

With a workforce of around 2,300 in Wales, Openreach already employs the nation’s largest team of telecoms engineers and professionals.

Recent research by the Centre for Economics and Business Research (Cebr) highlighted the clear economic benefits of connecting everyone in Wales to full fibre. It estimated this would create a £2 billion boost to the Welsh economy.

Business News Wales