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Sequence and North Wales Police Launch New Smartphone App to Make Officers More Efficient


One of Wales’ leading creative digital agencies, Sequence, has designed a brand new Android smartphone app for the North Wales Police Force. Police officers will use it across North Wales whilst on patrol, to improve efficiency across the force.

The custom-built app, running on Samsung devices, has been released to all frontline officers across North Wales. It will give officers instant access to critical information and records held centrally that will enable them to record, update and disseminate information from the scene.

The app was developed with the aim of helping police officers make faster and more informed decisions whilst dealing with local crime and other public-facing work in the community. Connecting police officers to critical information and data through their smartphones, offering quick access to critical information, ensuring better data accuracy and supporting a more seamless and effective service.

The launch of the app follows a significant amount of work to understand the operational requirement, which included research, workshops and observation to ensure that the new app is completely user-friendly from a design perspective.

Richard Shearman, Solutions Director at Sequence, said:

“We’re excited to be working within the entire North Wales Police region from Caernarfon to Holyhead to Wrexham, and helping to make policing – and the lives of those officers using the app – easier. Using the app, officers can be more efficient in their day to day work, no matter what their level of IT competency.”

“This is the first phase in a number of functionality additions to the new North Wales Police app. This initial release gave officers access to a wide database of people, vehicles and addresses directly at the scene, eliminating the need to request information from another officer at the station.

The most recent release enables officers to complete Victim Contact Agreements, Intelligence submissions and Sudden Death Reports within the app. Welsh versions of the forms that include public interaction are also available to allow officers to provide a language choice to our communities.

Deputy Chief Constable Gareth Pritchard at North Wales Police said:

“Reducing the bureaucratic burden on frontline police officers is a key priority for us, so any way in which we can support this to increase efficiency and make administrative tasks easier and less time-consuming, will be a huge benefit to North Wales Police and the communities which we serve.”

“Technology is constantly developing and evolving so it’s important that we engage with modern approaches to policing and adapt our ways of working to ensure we offer the best possible service. We have worked closely with the team at Sequence to develop this new app that is bespoke to the particular challenges we face. We are very pleased with the solution that has been offered and look forward to feedback from frontline staff as the app is rolled out and further functionality is added.”

Keith Williams (Head of ICT at North Wales Police) added:

“North Wales Police is committed to using technology as an enabler for improvements in service delivery, performance and efficiency. The new mobile solution and app supports our strategic IT principles and forms an integral part of our vision for a modern, flexible, digital workplace to facilitate the achievement of the force operational and strategic objectives.”

This recent project adds to a number of key business wins for Sequence that include Ski Club of Great Britain and luxury holiday specialists Abercrombie & Kent. Sequence, part of the Inspiretec group, will design and build inspirational websites for both as they add to the group’s travel and tourism clients and offering, led by Welsh technology entrepreneur Simon Powell.

Founder of Sequence Richard Baker, taken on a new role of Group Sales & Marketing Director across the Inspiretec group in addition to his current role.

He said:

“Sequence has completed some very exciting projects recently and the North Wales Police project has been a particularly interesting piece of work which illustrates how innovative use of technology can directly impact business service delivery.”

CEO of Inspiretec, Simon Powell said:

“Sequence is an established creative agency which sits well within the Inspiretec group. Our umbrella structure means we have the opportunity to share skills and expertise across the range of businesses in the group. Richard’s new role as Group Sales & Marketing Director is a strategic appointment to ensure we are maximising the opportunities available in Wales and beyond to apply the skills within our team to real challenges and new projects.”

Sequence was established in 1995 and has offices in both Cardiff and London. The firm boasts a wide range of clients from across the UK including The Royal Mint, VisitBritain, Disney, Honeywell and Pinewood Studios.