Moneypenny has launched a dedicated automotive team to meet growing demand for its AI Receptionist and customer communication solutions.
In Q1 Moneypenny saw a 125% increase in new enquiries from the auto sector, and March was a particularly busy month, with auto-related new business enquiries up 167% on February levels.
Moneypenny’s specialist automotive team provides 24/7 phone answering, AI Receptionist services, live chat, booking management and customer support. The AI Receptionist works seamlessly alongside the firm's people, Wrexham-headquartered Moneypenny said.
“We’re seeing a huge surge in interest in AI powered customer experience and with our growing business in the auto sector we’re helping dealerships close the AI value gap and adopt technology in a way that drives real, measurable impact,” said Jesper With-Fogstrup, Group CEO of Moneypenny.
“The real opportunity lies in combining AI with human expertise. Our AI Receptionist is designed to do exactly that, supported by our highly-trained people, so every customer interaction is handled brilliantly, and no opportunity is missed.”
