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Low-carbon Home Reduces Fuel Bills and Cuts Emissions at Great Milton Park, Newport


Customers at Great Milton Park in Newport are beginning their journey to net zero with the introduction of air source heat pumps as a trial alternative to traditional gas heating.

Air source heat pumps are much more energy efficient than a traditional gas boiler because they extract heat from the environment. They also reduce local air pollutants like nitrogen dioxide that is emitted by boilers.

Supplied by Mitsubishi Electric, an air source heat pump has been installed in an Oxford house type with a traditional radiator system. The house was handed over to its new owner James Bailey in November 2021 and is being closely monitored over a 12 month period under ‘real life’ conditions.

Home owner James Bailey said:

“Who doesn’t want to reduce their fuel bills and do their bit for the environment? I’m really happy with the way that the air source heat pump is performing. It does take slightly longer to heat my new larger home, compared to my previous smaller house which had a gas boiler but the insulation is so good here that it is definitely retaining the heat much better and staying warmer for longer which therefore reduces the time it takes to heat.  I’ve quickly got used to the new system and feel good that it is helping me to reduce my carbon footprint.”

Domestic heating currently accounts for around 14% of UK emissions, most of which is due to natural gas boilers, hence why the UK Government has introduced a ban on gas and oil boilers in new homes from 2025. This 12-month trial is fundamental to Redrow’s commitment to building responsibly and will help to define its approach towards zero-carbon homes. Further trials are also being planned  at Great Milton Park for the Welwyn and Henley house types using underfloor heating.


Richard Keogh, technical director for Redrow in South Wales said:

“The drive to reduce carbon footprint and cut fuel costs means that the way in which we heat our homes is changing . Heat pump technology is a cost efficient and environmentally friendly way to heat a home and complements Redrow’s existing “fabric first” approach towards sustainable design. We’re hoping that this trial shows that they are also easy to operate and affordable to run as we introduce the low-carbon homes of the future.”

Russell Dean, Head of Residential Heating and Ventilation for Mitsubishi Electric added:

“ At Mitsubishi Electric, we are working closely with housing developers to introduce new low carbon heating technologies. Redrow is renowned for building premium homes made for modern living. We’re confident that our reliable and renewable heating technology will deliver highly efficient heating and hot water for its customers all year round.”

Appointments to view the show homes at Great Milton Park are now available.  Call the team today on 01633 328103.


Redrow is a leading UK premium housebuilder, proudly headquartered in Ewloe, Flintshire.

Established in 1974, it has earned a unique reputation for quality, building beautiful homes and communities, creating, in its words, a better way to live. It delivers for both investors and the wider community by centring all its activities around its three values of creating thriving communities by building responsibly and valuing people, all while engaging with colleagues and stakeholders.

Redrow is listed on the London Stock Exchange and is a constituent of the FTSE 250 index. For the year to 27th June 2021, Redrow built more than 5,500 premium new homes across England and Wales and the Group reported revenue of £1.9bn.

Redrow directly employs well over 300 people across Wales, 15% of whom are trainees, graduates or apprentices, at its headquarters, regional offices and developments.

It takes responsibility seriously: last year, Redrow achieved the Global Good Company of the Year Silver award in recognition of its social impact and launched its ‘Nature for People’ biodiversity strategy, established as part of a long-standing partnership with the Wildlife Trusts. In June 2021, Redrow was included in the FT’s inaugural listing of Europe’s Climate Leaders for achieving significant reductions in its greenhouse gas emissions between 2014 and 2019.

Over the past year, Redrow has consistently been rated as ‘excellent’ on Trustpilot and once again achieved the Five Star Customer Satisfaction award from the Home Builders’ Federation (HBF). The company is also one of just eight UK construction companies to be named a Diversity Leader in the Financial Times’ inaugural list of European leaders for workplace diversity and inclusion.

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