Keeping Up with Technology – How PSBA is Connecting the Public Sector in Wales


Working in a secure and highly connected environment is becoming increasingly vital if public sector organisations are to thrive in the modern climate, especially when faced with the ever-present risks such as cyber-attacks.

Sam Toombs, BT’s Local Government and Health Director Wales and South West, discusses how Public Sector Broadband Aggregation (PSBA) is striving to address the challenges around delivering public sector services by connecting public sector organisations across Wales through a fast, secure and resilient communications network.

PSBA provides secure, dedicated access to ICT services for more than 100 public sector organisations in Wales, at almost 5,000 public sites across the country, including health boards and local authorities, schools, colleges and universities, and emergency services. Through the service, organisations are able to access WebSafe – especially useful for the 1,500 schools it supports – as well as secure remote access and a 24/7 monitoring and management service.

There are a number of benefits for a public sector organisation using PSBA’s services. These include:

Cost savings

PSBA is the single communications network for the whole of the Welsh public sector, removing the need to run multiple networks at a higher cost.

Peace of mind

PSBA has served the public sector for more than a decade and has proven itself to deliver large-scale networks that are fast, reliable and secure.


The Welsh public sector demands reliability, and that’s what PSBA delivers in the form of guaranteed network service levels.

Flexibility and choice

PSBA offers scalable services that grow alongside an organisation. It offers a range of cost-effective options to enable growth if your bandwidth requirements increase.

Innovative new services

Organisations are able to benefit from our own research into innovative methods, which can enhance what they already do.

Sam said:

“Our goal at PSBA is to ensure that staff at any public sector organisation, regardless of where they are based in Wales, are able to utilise technology in order to deliver effective and efficient services to the public.”