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6 October 2026

Cardiff Airport Special Assistance Team Wins International Accessibility Award

Cardiff Airport’s Special Assistance team has been recognised on the international stage after winning the Airport category at the Travel For Every Body Awards 2026.

The team secured the prestigious accolade ahead of a strong field of finalists, including Liverpool John Lennon Airport, Manchester Airport, Orlando International Airport and Victoria International Airport.

Organised by Selling Travel, the Travel For Every Body Awards celebrate the individuals and organisations helping to drive accessible and inclusive travel forward. Now in its second year, the awards recognise excellence across the travel sector and shine a spotlight on those working to improve travel experiences for people with accessibility requirements.

The award comes after the National Centre for Accessible Transport found that almost all disabled people surveyed (92%) face barriers when travelling, with issues ranging from poor assistance and inaccessible infrastructure to a lack of reliable accessibility information.

Angela Hewitson, Terminal Manager at Cardiff Airport, said:

“We are incredibly proud of our Special Assistance team for achieving this award. It is a well-deserved recognition of the professionalism, compassion and commitment they demonstrate every day.

 

“Over the past 12 months, we have supported more than 32,540 passengers, a significant increase on the previous year, while continuing to deliver high standards of care for those who rely on our assistance.

 

“To be recognised alongside airports from the UK, Canada and the United States, and ultimately be named the winner, is a fantastic achievement. This award reflects the hard work of the team and the positive difference they make to the journeys of thousands of passengers every year.”

The winners were selected by an independent panel of accessibility specialists, advocates and travel industry experts, with Cardiff Airport named the winner of the Airport category.

The Travel For Every Body Awards form part of a wider campaign to promote greater accessibility and inclusion across the travel and tourism industry, helping to keep accessible travel firmly on the industry agenda.

This latest recognition highlights the commitment of colleagues across Cardiff Airport to delivering a positive and inclusive experience for passengers and is testament to the outstanding work of the Special Assistance team throughout another exceptionally busy year.

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