Law firm Hugh James is working in collaboration with consumer complaints platform Resolver to support businesses seeking compensation for wrongly denied or delayed COVID-19 business interruption insurance (BII) claims..
Hugh James has already supported hundreds of clients, particularly in the hospitality and leisure sectors, whose legitimate claims were wrongly delayed or denied.
Paul Hancock, CEO of Resolver, said:
“Thanks to this collaboration, we're ensuring businesses access expert legal advice from Hugh James. With time rapidly running out, now is the critical moment for businesses to review their eligibility and take immediate action.”
Notable successes include:
- A landmark High Court victory for a Michelin-starred Welsh restaurant, providing critical legal precedent for businesses with ‘at the premises' policy wording.
- A pivotal Court of Appeal judgment in favour of Why Not Bar & Lounge Ltd, reinforcing the rights of policyholders and offering clarity for thousands of similar claims across the UK.
- A £7.5 million arbitration award for over 300 hair and beauty salons under the ‘Salon Gold' insurance policy, delivering compensation to businesses previously denied payouts.
Erich Kurtz, Partner at Hugh James, said:
“Thousands of businesses wrongly rejected or delayed in their COVID-19 insurance claims may still have valid cases. Given the March 2026 limitation deadline, businesses must act now to ensure they don’t miss their chance to secure the compensation they're entitled to. We are determined to deliver justice and results.”
