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Welsh Businesses Surveyed on Use of Digital Technology


Cardiff University and the Welsh Government are inviting small and medium sized enterprises (SMEs) with up to 250 employees to participate in a survey on their use of digital technology

Wales, like most other nations, is undergoing a period of rapid digital transformation, with broadband-enabled technologies such as cloud computing, video conferencing, and social media playing a central role across business and society.  Evidence from the previous Digital Maturity Surveys (2016 and 2017) shows businesses achieved significant benefits from the adoption of such technologies, with 50% of Welsh SMEs reporting increased profits from the use of superfast broadband.

Cardiff University’s Welsh Economy Research Unit will launch the latest annual Digital Maturity Survey on September 10th in conjunction with the Welsh Government.  The survey provides the primary source of data on Welsh businesses and their Digital Maturity – reflecting their IT skills and use of digital technologies.

All businesses taking part in the 2018 survey will be eligible to receive a copy of their free Digital Maturity Score (this will be sent to all participants in early 2019), showing how they compare to others in Wales.  By taking part, businesses will be able to support this important research, inform the work of Welsh Government in relation to superfast broadband, and contribute towards the development of Wales as a digital nation.

The survey can be accessed at:

Further help is available from Superfast Business Wales – a free business support service that helps eligible small and medium sized Welsh businesses make the most of online technology. Offering free master classes, one-to-one support and website review, support could help businesses save money, boost sales and profits and improve productivity