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29 August 2024

The Food and Drinks Industry Needs a Boost in Consumer Confidence


Linda Grant. Managing Director, BIC Innovation hs

GUEST COLUMN:

Linda Grant
Managing Director
BIC Innovation

The food and drinks industry, like many sectors, has faced a turbulent few years, weathering the storms of economic uncertainty, pandemic disruptions, and a persistent cost-of-living crisis.

While there are glimmers of hope on the horizon, the impact of consumer confidence on business confidence remains a critical factor in determining the industry's future trajectory.

Business confidence within the food and drinks sector is a complex mosaic influenced by multiple variables.

At its core, this confidence is a reflection of how businesses perceive their ability to thrive in the current economic climate. However, to truly understand business confidence, we must also consider consumer confidence. After all, these businesses are intricately connected to consumers, either directly through sales or indirectly via wholesalers and retailers.

In recent months, we've witnessed a gradual easing of inflationary pressures. Inflation has indeed come down from the alarming highs of the past year, providing some respite to businesses and consumers alike. However, it's essential to recognise that a reduction in inflation does not equate to lower prices. The prices of goods and services, including food and drinks, remain elevated compared to pre-crisis levels. This nuanced reality means that while inflation has slowed, the financial strain on consumers persists.

Research from various sources suggests a cautiously optimistic outlook for consumer confidence in the coming year. Predictions indicate that consumer sentiment is likely to improve compared to last year, driven by a combination of factors such as stabilising economic conditions and anticipated wage growth. However, it's crucial to note that the cost-of-living crisis continues to impact many families. This ongoing squeeze on household budgets directly influences consumer spending behaviour, which in turn affects business performance.

The relationship between consumer confidence and business confidence is symbiotic. As consumers feel the pinch, their spending habits become more conservative, prompting businesses to adapt their strategies accordingly. For the food and drinks industry, this often means focusing on value propositions, innovative product offerings, and efficient supply chain management to maintain competitiveness and customer loyalty.

Despite the challenges, there is a palpable appetite for investment within the industry.

Businesses are keen to innovate, expand, and capture new market opportunities. However, this eagerness is tempered by a degree of caution. With market conditions remaining uncertain, businesses are meticulously evaluating their investment decisions to ensure they align with long-term growth objectives.

The goal is to make smart, strategic investments that will yield sustainable returns, rather than taking unnecessary risks in a volatile market.

Businesses are acutely aware of the need to stay attuned to consumer trends and preferences. Health and wellness, sustainability, and convenience are some of the key trends shaping the food and drinks landscape. Companies that can align their offerings with these evolving consumer demands are likely to see greater success in the coming years.



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