Excellence IT, one of Wales’ leading managed service providers (MSP) of IT support to SMEs, has cemented its position as a leader in AI and cloud services by becoming one of the first MSP in UK to gain two significant Microsoft credentials, as a Solutions Partner for Cloud and AI Platforms and Solutions Partner for AI Business Solutions.
These latest accreditations build on Excellence IT’s growing list of Microsoft accomplishments, with the Caerphilly-based team of 20 previously achieving Microsoft Solutions Partner for Infrastructure (Azure) status – again one of the first MSPs in the UK to do so.
Excellence IT was founded by Andrew Beer and Andy Green in 2002, after they worked together in various departments at Hewlett Packard in Bristol. The company transitioned into an Employee-Owned business in 2024.
Since then, the business has grown significantly, employing more staff and increasing turnover, despite difficult and competitive trading conditions. Excellence IT supports the tech services of large Welsh businesses such as Celtic Utilities Group, Edwards Coaches and Cwmpas.
The business has invested significantly in its technical development and infrastructure capability over the past three years, spending a six-figure sum on training its team on advanced Microsoft technologies. It has achieved the Modern Work solution path and is extending its recognised Microsoft expertise to the technology its clients use every day through Microsoft 365, such as collaboration, productivity, and artificial intelligence.
Excellence IT Director, Andrew Beer, said:
“I am so proud of the team for what they have achieved and the accreditations we have gained. It really makes us stand out in the crowded IT MSP market and demonstrates our commitment to continuous improvement and learning to better support our clients.
“These Microsoft accreditations take time, money and effort to achieve and so to be told by Microsoft that we are one of the first MSPs in the UK to gain this accreditation has been a big boost for the team.”
Andrew continued:
“With so many suppliers in the market, these accreditations mean that our clients know that we are amongst the best in the business when it comes to working with Microsoft – we have passed the test, we have invested the time and we have the experts and skills on hand to help. In an unregulated market such as ours, we believe training and accreditation such as this makes us stand out and demonstrates that we work to the sector’s best practice.”
The Microsoft Solutions Partner programme assesses a MSP across areas such as its technical skilling, performance and demonstrated customer success. For Excellence IT, the achievement is particularly relevant as clients increasingly use cloud infrastructure, Microsoft 365, Copilot and AI. These qualifications will help Excellence IT help its customers understand where they can improve productivity, strengthen security, and make better use of the Microsoft technology they already have.
Andrew added:
“Microsoft technology is moving quickly, particularly across cloud and AI. Our responsibility is to keep developing alongside it so that we can give our customers the right advice and help them make practical use of those technologies.
“Independent recognition like this is important because it gives customers further evidence of the expertise that exists within our team.”
