Helen Woodman, who is an Account Analyst for Caerphilly-based Inprova Energy, has won a prestigious National Grid award for the third time.
She has won the National Grid Corporate Property ‘Certificate of Recognition' appreciation award for helping to achieve utilities savings across the organisation's national estate.
Helen, who lives in Cardiff, is part of the Inprova Energy bureau services team, which rationalises, verifies and validates National Grid's energy and water bills across more than 1,700 UK sites. The team has helped National Grid to achieve a total of £9.4 million savings. Inprova Energy also provides energy procurement services to National Grid.
Rebecca Fleet, Energy and Sustainability Manager for Corporate Property, National Grid, said:
“Helen’s tenacity has helped us resolve some complicated queries with utility charges, which require great persistence. Her guidance and knowledge on various tasks, such as setting up new utility accounts and challenging supplier invoices, has been first class. We have every confidence in the excellent level of service both Helen and the Inprova Energy team deliver.”
Michael Dent, Managing Director of Inprova Energy, said:
“Helen balances great skill with a wholehearted commitment to customer service and she is very deserving of this award. With exceptional people like Helen on our team we are well on our way to fulfilling our ambition of being the UK's most trusted energy advisor.”
Inprova Energy specialises in business energy purchasing and analysis, energy and water auditing and management, carbon reduction and reporting, and legislative compliance. Last year, the company managed almost 3,000 gas and electricity supply contracts worth nearly £1 billion.