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Wolfestone Launches Exclusive State-of-the-Art Telephone Interpreting Service

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This article has been submitted by Wolfestone

Traditionally employed mostly in emergency situations by healthcare providers or police services, telephone interpreting uses the phone to connect the clients and the linguist in an interpreting session remotely, where the linguist’s physical presence on-site is not required. Worthwhile savings on time and travel costs mean that business who want to communicate with their global partners and clients are also attracted to the service.

Revolutionise the Way Businesses Communicate

At Wolfestone, we have come up with an innovate solution to provide a state-of-the-art telephone interpreting service. Our brand-new app for smartphone and PC allows you to select from 212 languages and we’re constantly growing our network. You can see in real-time how many interpreters are connected for your language combination.

Wolfestone’s Managing Director Alex Parr says:

“With cutting-edge technology changing the way we interact and do business, it’s never been easier to connect with peers and customers all over the world. We want to be a part of the innovation that revolutionises the way businesses communicate. That’s why our combination of technology and interpreting is a match made in heaven – or over the phone.”

Telephone interpreting has many advantages for both the client and the linguist, with speed being one of the most important.

Parr continues:

“Our new service is instantaneous, requires no lengthy planning stage and can be used at need. Over 99% of calls are answered within a minute so no time is lost waiting – and that’s inclusive of all languages. Wherever, whenever: we’re here to help.”

Telephone interpreter service sessions can, of course, be previously scheduled and booked, but one of the main benefits of the service is that it is available at need.

Customisable Workflows – Great for Bigger Teams

Wolfestone’s Chief Technology Officer Norbert Pietrazk says:

“We combined remote interpreting and on-site scheduling into one platform. The customisable workflow will allow you to adapt the platform to your specific necessities and manage your appointments everywhere and anytime you need it. Great for teams who require on-demand interpreting.”

He continues: “If you’d rather be able to see the person you’re talking to, video remote interpreting is available for all the most requested languages, such as Mandarin, Japanese and Arabic, as well as many of the main European languages like German, French and Spanish.”

Get in touch to hear more about Wolfestone’s innovative telephone interpreter service and why it might just be what you were looking for.

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Wolfestone is one of the leading translation and language services company in the UK, specialising in translation, localisation, multilingual SEO, interpreting, transcreation.

Everything they do at Wolfestone is focused on one ultimate goal: complete customer satisfaction!

Their ethos is to deliver exactly what’s right for you, your project, your goals and your needs. They take the time to listen, understand your requirements, and devise tailored solutions for your business. This collaborative approach helps you to achieve precisely what you want, builds excellent customer relationships and delivers success.

Their industry leading linguists have specific expertise in their field and have been through an incredibly rigorous 23-stage selection process. Every project they undertake at Wolfestone is supported by the very best linguistic technology available. Combined with their talented and skilled team, this is a successful partnership.

Wolfestone has won over 40 industry and business awards and they chair their UK trade body, the Association of Translation companies. In addition, you get a service that puts us among the highest performers in our industry in terms of customer satisfaction (99.6%). Also, they are one of very few translation companies that is independently UKAS certified with ISO 9001:2008 and ISO 14001:2004.

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