Showcasing the Best of Welsh Business

DEFAULT GROUP

Vizolution Named Best Digital Customer Engagement Solution

SHARE
,

Since its inception in 2011, The Awards reflect the innovation, achievement, strategy, progressive and inspirational changes taking place within the Global Financial community. The awards were created to recognize companies of all sizes which are prominent in particular areas of expertise and excellence within the financial world.

Vizolution provides unique digital customer engagement solutions that allow contact centre staff to remotely and securely share visual information with customers on a real time basis during a call. Using Vizolution’s solutions have resulted in a richer customer experience and greater customer engagement increasing sales on average by more than 20% while receiving 94% positive customer feedback. Vizolution’s patented solutions are currently used by four of the top five UK banks and two of the top five UK insurance providers and Vizolution is targeting new sectors including telecoms, utilities, media and pharma in the UK and overseas markets.

SOURCE: vizolution.co.uk