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South Wales Tech Firm Helps Vulnerable Families During the Pandemic


A technology solutions company based in Taffs Well has donated laptops to a local high school to ensure all school pupils have access to the best technology while learning at home.

There is no doubt that COVID-19 has caused disruption to many sectors, with education and school closures being one of the most prevalent. Remote school learning has surfaced the issue that many families do not have sufficient IT equipment at home, leading to some children becoming academically disadvantaged.

On February 25, iCoTech donated 3 Windows laptops with 1-Year Microsoft 365 subscriptions to Bedwas High School in Caerphilly, South Wales. The laptops are going to be distributed by the school to digitally vulnerable families to help them continue learning remotely during the pandemic.

iCoTech is a Microsoft Gold Partner specialising in technology solutions utilising Microsoft 365 and were looking for ways to digitally enhance and support their community. With current challenges being faced, the company took the initiative to reach out to local schools and families who were in need of equipment for basic education needs.

Joel Markham, CEO at iCoTech Services states:

“It is a pleasure to support a community close to iCoTech’s offices. Every day we take for granted the ability to access the internet, with my smart watch, mobile phone and even my car being connected to services online. When informed of how many families at this school were without equipment to support home learning, I knew we had to do something.

Bedwas High School tweeted:

“Massive thanks to @icotechgroup for their very generous donation of 3 brand new Windows laptops for our pupils. These will make a difference to lives.”

Joel adds:

“iCoTech’s clients are primarily public sector organisations who are working 24/7 to ensure COVID-19 is managed appropriately, so we feel it’s our obligation to support anyone in any way we can. I am excited to develop a strong relationship with local schools and colleges across South Wales, as my dream is to build a competency centre of technology experts that can ultimately change the way organisations and communities utilise technology.”