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South Wales Entrepreneur Celebrates Ten Years in Business with Thornbury Collections


South Wales entrepreneur Steve White celebrates ten years in business with Thornbury Collections by expanding his company.

Thornbury Collections was set up by Steve who recognised that many businesses struggle with cash flow and getting bills paid on time.

Last year the company was shortlisted for the ‘Best Debt Collection Company of the Year’ last year, and finished second.

Steve said:

“To be recognised at such a high level was a huge achievement for me and for the company. We do have a client base of hundreds of firms across Wales, the UK and internationally and we pride ourselves in helping those clients thrive through chasing any outstanding invoices in a professional and effective manner.”

Recently Steve has also taken over the John Lewis Agency Ltd in Llandeilo in West Wales.

“We are absolutely delighted and can assure John Lewis customers of continuing excellent service. This is a move which consolidates our business across the whole of Wales and means that we can continue to grow and expand.”

The Thornbury Collections team prides itself on its ability to mediate and resolve disputed debts.

Steve said:

“Cash flow is a real problem for many companies – large and small. We understand there are two sides to every situation. We don’t take sides. We resolve situations. If money is owed then it gets collected.

“There are not many companies that can boast testimonials from the people and companies from whom they have collected the debts. About 60% of our clients were in fact businesses we were chasing and they were so impressed by the manner of our service that they have engaged us to help them.

“It’s that sensitive approach to our work that has earned us a national reputation and a growing international workload.”

Before setting up Thornbury Collections, Steve served in the Royal Navy and for 14 years and then in the police service. He’s been married for 30 years to his wife Diane and they have three sons, the oldest of which is autistic, so he is also Chairman of the Autism Directory – a charity providing help and support to people living and working with autism.



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Fiona Scott is a journalist, media consultant, videographer and tv producer/director. She has worked in the media for almost 30 years including working for ITV, BBC & Comic Relief.

Some of the programmes she’s managed include multiple regional award-winning current affairs series West Eye View, political show The West This Week, antiques and collectibles shows The Bargain Hunters and Beat The Dealer. On the national stage, she’s worked on The One Show and Flog It! She’s also often a guest producer for ITV Wales and she won the award for the Best Regional Television Feature in the British Asian Media Awards 2013.

After setting up her media consultancy in 2009, she’s offered media advice to many companies both large and small including Wiltshire Fire & Rescue Service, Kream London, Systemagic, John Williams Heating Services, Medikas, Sinclair Pharma, Galderma, Haines Watts Swindon, Sales Coaching Solutions and Bevirs Solicitors.

(She was also part of the team who helped raise the profile of the biggest cooperatively owned solar park in Europe – Westmill Solar Cooperative, Oxfordshire. As a result £6 million in community shares was raised in six weeks – the target was £4 million.

Today as her business is growing she works with associate writers and media professionals offering a range of different ways to tell stories and share news, which can be tailored to budget and need. All of her associates act under her guidance and direction.

Her approach to PR is to act as a journalist using strategy behind story-telling – with contacts and skills to gain credible and valuable editorial, advertorial or paid-for advertising for a business or individual on and offline.

Outside the work environment, Fiona is married to Steve and they have four children, three girls and a boy, ages ranging from 22 to eight. She’s a huge fan of reading and of the cinema, a film addict. She has a passion for antiques and collectibles and is an avid bargain hunter especially for things which are quirky or interesting. She loves local history and has researched her own family history back to the 1100s. She has a number of celebrities she’s worked with who are now friends. Ethically she believes in honesty and truth – even if that truth is difficult. Her family are her top priority in all of her life decisions.

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