Showcasing the Best of Welsh Business

Recruitment Solutions Wales on the Importance of Family Values in Business


With the forever-changing digital world that we find ourselves in, the humble, family-run business can be hard to come by. However, Recruitment Solutions Wales are certainly an exception of these modern times, having developed a family-focused agency that has helped close to 1,000 companies during its time in business.

Established in 1999 by Michelle Gaffney with fellow co-founder and son Lee Powell, they together embarked on building a family business with traditional values sewn through its tapestry. Wanting to create a company centred on great customer service, the business’ success comes from treating customers and employees like they are members of their forever-growing family.

They now exist as Wales’ first port of call when looking to recruit for permanent and temporary staff in the Industrial, Driving, Technical, Engineering, Commercial, Aerospace and Construction sectors, catering to a large proportion of the area’s recruitment needs.  Not only confined to the Welsh market, Recruitment Solutions Wales also successfully operate outside of Wales, having developed its business not just on a national platform but has worked with business’ internationally whilst retaining its Welsh heritage.

Currently enjoying an exciting period of expansion, the firm place this family focus as a central theme of the business.

Lasting relationships

While many believe that work and family life are very much separate entities, Recruitment Solutions Wales have used their early day experiences to craft an internal style that works, with their ability to form family-type relationships defined as the catalyst for their long-lived success.

Encouraging stability in the business, many members of the management team have been there since day one, with the business working with an average length of employment of an impressive 6 years.

Ryland Kenvyn, Sales Director at the firm says: 

‘Though there are many recruitment agencies out there, what separates us from our competitors is our traditional family values, placing our efforts on helping clients and candidates to achieve their goals and objectives. Working as an extension of our clients’ team, we very much work as a tight-knit group, extending this style when working with jobseekers also’.

Passing down a legacy

Like families, in business there are certain legacies that are passed down, with great company values only bringing power to a business. Helping assure cohesion, resolve issues and strengthen operations, working in such a traditional fashion can do wonders for the longevity of a company.

Recruitment Solutions Wales are certainly an example of this type of approach. With a cumulative 40 years experience in the industry, the firm now boast a family of Sales Managers, Operations Managers and 23+ Consultants that all contribute to cementing the brand in the future of Welsh recruitment. Passing down their knowledge, the whole business hierarchy play their part in the delivery of an exceptional recruitment service.

For more information on how Recruitment Solutions Wales can help you, get in touch today.