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Pinnacle Telecom Poses Crucial Communications Questions to At-Risk Companies


South Wales’ leading telecoms company has posed a series of questions to companies about their ability to cope with their communications in a crisis.

They said that firms need to take business continuity issues extremely seriously, as many companies could not exist without an effective communications back-up plan in place.

Managing Director of Pinnacle Telecom, Dean Stewart, said:

What would happen if your telephone system failed and you did not have a plan in place to deal with it? Would your business still be able to operate? Would you be able to contact your customers or suppliers? What alternatives could you arrange and how long would it take?

Incidents in recent years have illustrated all too clearly the affect that natural disasters can have on a business. For example, localised flooding has affected thousands of businesses, some of which never recover.