Wales’s largest registered social landlord, RCT Homes – which owns and manages over 10,000 homes in Rhondda Cynon Taff – has made two new senior appointments to its Neighbourhoods Directorate.
Angela Wetherall has been appointed to the position of Deputy Director of Neighbourhoods, leading a portfolio of customer centric services across the organisation including Neighbourhood Services, Care and Support and Customer Services.
Originally from Merthyr Tydfil, Angela joins RCT Homes with rich experience in operational and service delivery, primarily in the Energy and Transport sector where she has held Senior Management roles.
Angela has been joined by newly-appointed Head of Neighbourhoods, Emma Howells. Emma has over fifteen years’ experience in housing and regeneration, gained at numerous roles in England and Wales. She joins RCT Homes from United Welsh Housing Association where she held a Housing Management role.
The Neighbourhoods Directorate at RCT Homes underwent a restructure in 2015 and many of its staff are now based in the community, so the Neighbourhood Services team can focus on delivering a more tailored service that is responsive to its tenants’ needs, with the ability to offer even more services on residents’ doorsteps thanks to improved mobile technology.
Angela will lead on embedding this new way of working into the organisation and provide strategic support to RCT Homes Executive Management Team.
Interim Chief Executive for RCT Homes, Adrian Barber says:
“I’m delighted to welcome Angela and Emma to RCT Homes. As an organisation we want to ensure our tenants receive a high quality local service. Angela and Emma bring with them a wealth of experience and genuine commitment to the housing sector and I’m confident they will help us continue to deliver a great service to tenants across the boroughs”.
Angela says: “I am thoroughly excited to have joined RCT Homes and to have the opportunity to champion the delivery of excellence within our service areas. I look forward to continuing to engage with our valued tenants and to improve our communities and services, building on the fantastic work that is already being delivered by the dedicated teams here at RCT Homes”.
For further information please contact Elin Rees on 07917 308329 or email [email protected]