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New Digital Hospital Pharmacy System Rolled Out in Wales

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System designed to improve accuracy of computerised dispensing and medicines stock management now installed

A new digital hospital pharmacy system is now available nationally with implementation completed over 12 months in 28 sites across seven health boards and one trust in Wales.

The system is designed to improve the accuracy of computerised dispensing and medicines stock management. Replacing 30-year-old software, it will provide better performance, greater reliability, and more efficient medicines management. It will also improve the clarity of data recorded, ensuring further compliance with national governance, meaning safer and more consistent patient care. Funding for the project was provided by Welsh Government’s Digital Priorities Investment Fund, and implemented by Digital Health and Care Wales – the IT and information services organisation for NHS Wales.

Berwyn Owen, Chief Pharmacist, Betsi Cadwaladr University Health Board said: “The modernisation and standardisation of the Welsh Hospital Pharmacy Stock Management System across Wales has not just modernised an outdated system but it has given hospital pharmacy a brilliant opportunity. This is an opportunity to do things better, together collaboratively, consistently and in a standardised manner.”

This is an opportunity to do things better, together collaboratively, consistently and in a standardised manner.

The consistency of one national system brings many benefits, including standard labels on hospital medications to help give patients a better experience. Rosslyn Sharp, Lead Pharmacist in Hywel Dda explained: “The consistency helps to put patients at ease, and can make things less stressful for them.” Rosslyn Sharp, Lead Pharmacist in Hywel Dda explained: “The consistency helps to put patients at ease, and can make things less stressful for them.”

Minister for Health and Social Services Eluned Morgan congratulateed the project team and staff across NHS Wales for this significant milestone. “One year to deploy an all-Wales system in the middle of a pandemic is an impressive achievement,” she said. “This is the first part of our commitment to transforming the way we prescribe and administer medicines across Wales, through the Digital Medicines Transformation Programme. These new digital systems will enable staff to work more efficiently and spend more time caring for patients.”

The system, developed by CareFlow Medicines Management (formerly WellSky), has nearly 2,500 users across Wales and offers a more efficient and consistent way of working across hospitals. It links medication dispensing and usage data by using nationally recognised standards, allowing for a more comprehensive, real-time view of information. This marks the first step in the journey to implement national electronic prescribing and medicines administration.