Over the past 18 months, the world has had to adapt significantly following the Coronavirus pandemic. Box UK has been right at the forefront of these new changes.
Box UK have recently been exploring ‘what is good’ when it comes to customer expectations, but what is Claire’s take on this?
“For me, success through engagement has got to be about demonstrating to your clients that everything you do is centred around making their lives easier and satisfying their un-met needs.”
“this requires organisations to have a great understanding of their customers.”
With an enterprise pedigree and a passion for technology, Box UK offers an unrivalled depth and breadth of experience in the development of scalable and resilient software systems – managing these full-lifecycle projects right the way through from planning, design and delivery to post-launch platform management.
Working with local, national and international organisations across a broad range of industries, Box UK’s team of developers, solution architects, UX consultants, system engineers and product owners has built up an impressive portfolio of successful and award-winning projects.
Following the pandemic, it is safe to say that the demand for digital interaction has increased substantially for businesses. Box UK is fully aware of this change and is supporting its customers to further their digital capacities. Regarding this, Claire said:
“Customer-centricity runs through the veins of our organisation, but it has to be an embedded approach across any organisation. The one constant question we keep coming back to is – Is what we are doing adding value to our customers experience?”
Established in 1998, Box UK’s track record of success spans hundreds of high-priority and mission-critical software projects, delivered over more than twenty years.
A focus on heavy-use, multi-user platforms has given the enterprise software development company deep experience in creating scalable, resilient and high-transaction systems for clients across the globe.