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Luxury Hotel in Pembrokeshire Introduces 4 Day Week to Improve Employment Conditions


Grove of Narberth, a luxury country house hotel in Pembrokeshire has announced plans to introduce a four day working week for kitchen staff in an effort to improve employment conditions for its workforce.

Operating as a full service hotel offering luxury accommodation and a 3AA Rosette restaurant, the hours of its staff have always been carefully monitored and controlled particularly in the kitchens.  Owners Neil and Zoe Kedward are delighted to be in a position to reduce their kitchen team hours to four days per week in order to achieve a better work life balance and improve staff retention.   Following other industry leaders example, this is a positive step for the business and is one of the first hospitality venues in Wales to adopt this approach.

Neil Kedward, owner said:

“In an industry where the quality of talent is a true differentiator, this is a trend we should certainly see more of.  Hospitality kitchen staff in particular have traditionally had a raw deal working long hours.  We have always viewed the reduction of these hours as a priority for us as I have never felt comfortable with some of the hours worked by our team particularly in the high season.  We want to have a happy and energised workforce to deliver our luxury product of the highest standards in South West Wales, and this is a cornerstone of our approach to achieve that.”

Grove of Narberth celebrate their 10th anniversary this year after being acquired in 2007 in a derelict state. In this time it has achieved numerous accolades including Good Hotel Guide ‘Welsh Hotel of the Year’, Pride of Britain ‘UK Hotel of the Year’, listed in the Telegraph’s ‘Top 30 Country House Hotels in Britain’ and Good Food Guide Recommended Cooking Score 6.

Grove of Narberth is part of the Seren Collection, a unique collection of hospitality venues in South West Wales which also includes Coast in Saundersfoot and Beach House on Oxwich Bay in the Gower Peninsula.