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‘Online Centres’ Available Across Wales to Help Deliver Digital Skills Training


Lloyds Banking Group has committed to supporting 100 community centres, known as Online Centres, across the UK to help deliver digital skills training. This includes five centres in Wales.

Each Online Centre will partner with a local branch to help customers understand, and benefit from, the opportunities available online. Through face-to-face training, the Group is aiming to help over 30,000 people across the country increase their digital skills.

Online Centres are unique to local communities; they focus on delivering a range of digital and social inclusion programmes relevant to those in the area. Training sessions are delivered in a number of ways including ‘drop in’ sessions, formal classroom based education and outreach sessions.

Good Things Foundation are a charity that aim to help people overcome social challenges, building a digitally inclusive society and supporting people to grow their basic digital skills. Lloyds Banking Group and Good Things Foundation have partnered for several years to help develop the bank’s Digital Champion network and volunteering opportunities in local communities.

Allan Griffiths, Lloyds Banking Group Ambassador for Wales, said:

“Being able to support local communities in Wales with essential digital skills is critical to drive social mobility. I’m delighted that we are growing our partnership with Good Things Foundation to support the Online Centres, which will make a huge difference to people by allowing them to develop their digital skills, in their local area, in a way which best suits their needs.

“This is why Lloyds Banking Group, as part of its Helping Britain Prosper plan, has committed to provide digital skills training, including training on internet banking, for 2.5 million individuals, SMEs and charities by 2020.”

Helen Milner, CEO of Good Things Foundation, said:

“We’re delighted to be working with Lloyds Banking Group to support 100 of our Online Centres to help learners to improve their digital skills. Working with Lloyds Banking Group means we can extend our impact and reach even more people, and we hope that relationships built between Online Centres and Lloyds Banking Group branches will support people for many years to come.”