Demonstrating excellence and commitment in the industry, even in the face of uncertainty, The West Arms has been recognised as ‘Most Traditional 16th-Century Country Hotel – Wales' at the global Resort and Retreats Awards 2021.
Putting Llanarmon DC on the map for global travel, owners Nicky Williamson and husband Mark, who have been lovingly restoring The West Arms since 2017, comment on their new title as ‘Most Traditional 16th Century Country Hotel – Wales';
“It is always great news to be recognised in the hotel industry as a leader – there are so many of us working so hard to keep guests coming back and most importantly helping them create memories that last them a lifetime.
The West Arms is steeped in history and part of North East Wales' rich heritage. We have ensured that all the inn's little charms, from the traditional Inglenook fireplaces, the wooden beams to the ‘mystery chair' in our dining area are well looked after. We are proud to continue putting Llanarmon DC on the map for those who want to travel back in time and experience a part of hidden Wales.”
Awards Coordinator Holly Morris of Resorts and Retreats Awards commented:
“The importance of the hospitality industry cannot be overstated, with establishments of all shapes and sizes and in all locations creating exquisite memories for people all over the world. With this, I offer my sincere congratulations to all of those recognised and I hope you all have a wonderful rest of the year ahead.”
The resorts and retreats industry is a multi-trillion dollar leviathan that – in many cases – single-handedly fuels economies. That much remains true even considering the disruptive uncertainty that 2020 brought upon the industry. Today, it remains as competitive as ever, with success being intrinsically tied to expertise, experience, and client-centricity. This is, above all else, a sphere defined by the pursuit for perfection.