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Fast-Growing Online Ticketing Firm Opens New Office in Penarth


One of Wales’ fastest-growing companies has moved to new offices in Penarth to accommodate its growing team.

TicketSource, the online ticketing and box office management system, was last year named 20th fastest growing company in Wales in the Fast Growth 50 Awards after an increase in revenue of over 180 per cent from 2013 to 2015.

The company has been recruiting new staff and recently moved to new and larger premises in Station Approach, Penarth. The historic building, once home to the Royal British Legion, was recently redeveloped into high-tech office suites.

(L – R): Simon Wilsher (CEO) Emma Baudinette (operations Manager) Gavin Davidson (Finance Director) Alex McLauchlan (Marketing Director)

Launched in Cardiff in 2004, TicketSource is now used by over 20,000 registered event organisers and venues throughout the UK, USA and Eurozone.  In 2016, the system handled online ticket sales for 75,574 different events. This resulted in a more than 40 per cent growth in ticketing revenues compared to 2015.

The company recently took on two new box office administrators and is currently seeking a number of computer science graduates, experienced mobile app and software developers, as well as a business development manager.

TicketSource has also announced its sponsorship of several high profile arts events this summer. It is supporting the inaugural National Rural Touring Forum Awards later this month in Nottingham, which will celebrate regional touring arts schemes and venues, while next month it is sponsoring the Festival Favourite Award at the Cardiff Fringe Theatre Festival.  It is also sponsoring and handling all the ticketing and entry management for the Cardiff Pride Big Weekend in August.

TicketSource co-founder and marketing director Alexander McLauchlan said:

“After thirteen years in business it’s gratifying to see TicketSource growing faster than ever, and mostly as a result of word of mouth.

“We have always prided ourselves on our high standards of service and our personal touch, which has led to very high rates of client referral.  In fact, personal recommendation by existing users is still the most likely way for new users to hear about us.

“Going forward, our goal is to continue to build on our past achievements; seeking out the latest technologies and making them available in a cost-effective format to event organisers and venues of all types, sizes and budgets.”