This one day Emotional Intelligence course will enable you to get a better awareness and understanding of yourself and others around you. It will help by improving social skills, empathy and motivation by building trust and developing harmonious working relationships.
- Understand the theory, concept and brief history of Emotional Intelligence
- Learn the importance of Emotional Intelligence and how it is used
- Defining emotional and rational thinking
- Identify and understand which emotions you are feeling and why
- Understand the links between feelings, thoughts and emotions
- Manage impulsive feelings and negative emotions in relation to others and in relationships with others
- Understand Negative Automatic Thoughts (NAT's)
- Implementing Emotional Intelligence in the workplace environment
Benefits
Self-Awareness – build self-confidence
- Learn how to create a positive self image and be self-assured
- Learn how to be calm and composed in stressful situations
- Learn how to be decisive and make decisions despite uncertainties
Self-Management – develop self-control
- Learn how to manage disruptive emotions and impulsive feelings well
- Learn how to remain cool, positive and unflappable even in difficult moments
- Learn how to think clearly and stay focused under pressure
- Learn how to remain flexible and confident in handling change
- Learn how to handle multiple demands, shifting priorities and rapid change
- Learn how to be flexible and see opportunities
Social Awareness – develop empathy
- Learn how to sense how others feel and take an active interest in their concerns
- Learn how be attentive to emotional clues and listen well
- Learn how to show sensitivity and understanding to other people’s needs and feelings
WHEN: 16th June
WHERE: Bridgend
SOURCE: business-events.org.uk
