Jeffrey Ross Estate Agents has increased the letting management side of its business by 25% on the same time last year, making it the number one letting agent in Cardiff this year to date.
In a challenging year for the property market, the family run estate agent has bucked the trend by innovating in the market, including introducing Virtual Reality viewings and offering overseas customers viewings via Facetime, Skype or VR.
Jeffrey Ross has branches in Pontcanna, Cathays and Penylan. The Cathays office alone completed nearly 450* lettings from January to mid-August, beating its nearest rival by nearly 250 lets.
Managing Director of Jeffrey Ross Estate Agent, Ross Hooper-Nash, said:
“At Jeffrey Ross we like to bring innovation and good old-fashioned customer service together to give our clients the best service possible and it is obviously paying off.
“We have had a busy six months as we have also refurbished our Wellfield Road office and moved into new bigger premises on Cathedral Road in Pontcanna. These figures are also testament to the hard work and great service our staff offer clients. I believe they really put the personality into our properties.”
The business prides itself on offering a premium property management service, giving landlords and tenants one point of contact and taking the stress out of the lettings process. It is also launching a handyman service for landlords to take the stress out of the day to day management and maintenance of rental properties.
“Good tenants expect the best properties to be in pristine condition and managed well, and we can take the stress away for landlords by handling the whole process from start to finish.
“As generation rent grows, there is going to be more call for first-class lettings management for landlords to be able to get the best yields for their properties. We are also working with local technology companies to innovate our lettings management systems and offer the best and most efficient service to our tenants and landlords.”