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Cardiff-based thinkBooker Appointed by FAW Trust to Develop Booking System


Cardiff-based online booking specialist, thinkBooker has been appointed by the Football Association of Wales’ Trust to develop an online booking system for the football pitches and conference rooms at Dragon Park, the Wales National Football Development Centre located at the Newport International Sports Village in South Wales.

Opened in 2013, Dragon Park is a joint-venture between Football Association of Wales, UEFA, Sport Wales and Newport City Council, and is now home to eight of Wales’ representative teams, including Wales Women and the Men’s Under-21 squads. It also serves as the home for the FAW Trust.


The facility features two state-of-the-art outdoor grass pitches, a 3G pitch, changing rooms, physio rooms, ice baths and a variety of meeting and conference rooms.  As well as being used by Wales’ teams, the facility has also been used as a training venue for leading teams such as Manchester City and the Vancouver Whitecaps.

In addition to football facilities, Dragon Park also boasts a range of meeting and conference rooms, which are available for both internal use and for hire by companies.  The FAW Trust has appointed thinkBooker to develop a booking system to allow football teams and other organisations to book the pitches, facilities and conference rooms online and to request extras such as refreshments or audio-visual equipment. The FAW Trust will use the thinkBooker back-office application to manage and approve all pitch booking requests made online by football teams, companies or organisations wishing to use the pitches for events such as corporate football matches.

In addition to the booking system, thinkBooker has also been tasked with developing an online diary system to provide the FAW Trust, the FAW, and other partners with the ability to view all bookings and events in real-time.   The online diary will enable all parties to have full visibility of bookings and events as they are happening, and the resources being utilised at any given time.

The booking and diary system is likely to be extended in the future to include the booking of another football training facility that is planned for development in North Wales.

The appointment of thinkBooker by the FAW Trust comes on the back of the development of a Volunteer Web App for the FAW Trust by thinkBooker’s parent company, UpriseVSI. Created around Cardiff’s successful hosting of the 2017 UEFA Champions League Final, the app captures details of people who are interested in volunteering to help at a Welsh football club and matches them with vacancies advertised by a club.

Gareth Rees Jones, Managing Director of thinkBooker commented;

“It’s great to continue our relationship with the FAW Trust by developing a booking system for Dragon Park.  As well as allowing bookings to be taken online, the system will also improve efficiency by cutting down the amount of phone calls, emails and paperwork that the team at Dragon Park will have to deal with, as well as providing full visibility of everything that is booked.

“The thinkBooker system has been used extensively in football and sport but has also been deployed in many other different sectors for things like booking of rooms, appointments, events and memberships.  As a bespoke solution, it has the capability to help companies not only manage their online bookings but also to improve internal visibility of bookings through an online diary system as well as helping companies to manage staff scheduling.”