BT is to recruit 67 people to work in its contact centres in Cardiff and Swansea.
Successful applicants will be answering calls and helping customers from around the UK, providing them with technical and billing advice.
Forty two people will be based at BT Tower, Swansea, and 25 at Stadium House in Cardiff. It is part of plans to employ 1,000 new contact centre staff around the UK. BT employs almost 3,000 people in Wales.