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Smarter Working Project will Deliver for Anglesey Council


The County Council’s Smarter Working project will play a crucial role in modernising services, improving customer service and ensuring significant financial savings for the Authority.

This ground-breaking project is making important strides with a firm focus on investing to save; innovation; delivering positive change for residents and bringing the Council into the 21st century.

Contact Mon - Artist's ImpressionKey aspects include:

  • Creating a single main reception area called ‘Contact Môn’ for the whole Council to provide excellent service at the point of contact and introduce new technologies fit for the modern era.
  • A significant reduction in the number of Council owned buildings to cut overheads and relocating staff into main office building.
  • Introducing modern and flexible working practices amongst staff through better technology with more working out in the community.
  • Less administration and bureaucracy to secure greater financial savings.

Council Leader, Cllr Ieuan Williams, explained,

“This is a project which will improve the way we work and make allow us to make significant savings in the future. It is not about refurbishing the Council offices for the sake of it or some foolish scheme to squander ratepayers’ money. The Smarter Working project will deliver for the County Council and the people of Anglesey.

“We’ve been working hard to ensure that the entire Smarter Working project is delivered as efficiently as possible in terms of the public purse and I’m pleased that we’ve been able to significantly reduce its overall cost to £400k whilst still meeting our objectives.”

Anglesey’s Head of Transformation, Scott Rowley, added,

“One aspect of the project will include the transformation of the main Council reception area at a cost of around £75k. Creating one new main reception area called ‘Contact Môn’ at our Llangefni offices will allow us to provide excellent service at the point of contact and introduce new technologies fit for the modern era. We also plan to introduce extended opening times and pilot weekend opening for Contact Môn, which will again improve the service we offer to our customers.”

This new way of working from one main reception has enabled the sale of one former office building, Penyrorsedd House, and the former Education office building, Park Mount, is on the market for £350,000 with interest already shown.

Education staff have been relocated to the main Council offices. The Planning service offices (Rovacabins) will also be sold after staff move into the main Council offices.

Caernarfon-based OBR Construction is leading on the building work, which consists of re-modelling sections of the main building to accommodate relocated staff and creating the new reception area. Bebbington and Wilson, based in Prestatyn, has been awarded the electrical contract to install new energy efficient LED lighting to ensure reduced running and maintenance costs.

The County Council’s new reception area ‘Contact Môn’ will be up and running during September.