Showcasing the Best of Welsh Business

Exclusive Interview: Michelle Wilmott, Cardiff-based Health Expert


Tanya Lynch of Lynchpin Media has interviewed Health and Well-being entrepreneur, Michelle Wilmott. The Cardiff-Based health expert shares her career experience, insights into the future of health and well-being and plans for the future.

Who are you and which business do you own?

My name is Michelle Wilmott, I’m a 40 year old dog owner and mum of one. I run Vale Fresh Air Fridays & bu, a spa treatment room at the Holiday Inn Cardiff North

What is your role within the business?

Everything from accounts to marketing to therapist to Director. I’m a one woman band for now.

Why did you decide to work in the health & well-being industry?

I fell into it by accident, I had planned to be a chef but when I arrived late for my college interview I was too shy to go in, so I went in the door next to the catering department which was hair & beauty and enrolled myself. My dad was a bit shocked but I think it was my passion for healthy foods that connected the two.

How has the health & well-being industry changed over the past decade?

I would say it’s stepped away from being seen as something that is just about luxury and pampering into something that sits alongside everyday well-being and preventing ill health now its slowly moving into more of a healing/repairing/recovery mode.

What challenges have you over come as a woman working within your industry?

It’s not unique to women but running spa’s in the hotel industry can be gruelling, with long hours, often over 7 days a week and dealing with ever changing line managers with different expectations. All this alongside raising my son as a single parent took its toll and I burnt- out in 2013

What has been the most exciting time in your business to date?

I’d say right now as I plan to open my 3rd business which is purely all me. The other two were franchises and there’s definitely a different buzz as well as nervousness about starting completely from scratch.

What advice would you give anyone wishing to start their career in the health & well-being industry?

You’ve got to be a product of the product. I live as healthy as I can be, not because I have to but because I want to. I love it and I want to share that passion with others encouraging others to put their health first.

How do you motivate yourself and stay motivated?

That’s really hard to answer I guess I had to look after myself a lot growing up so I’ve realised no one else is going to do it for me. I read a lot and whether it’s the bible, a business help book or the latest professional spa magazine. It’s all inspiring and I think that’s what motivates me to be my best and work my best. I can leave things to the last minute though.

How do manage a work/life balance? 

I’ve learnt the hard way and will not make that mistake again.  As I said before you have to be a product of your product so I work hard at not working hard, in doing so I hope to encourage others that you can have your gluten free cake and eat it 😉 I set goals, priorities and make sure I get my rest I need to sleep eight hours a day.

What exciting projects are you involved in this year? 

I’m busy getting bu at the Holiday Inn off the ground but I have plans to open more and I’m also thinking about a Healthy Food & Beverage business but we’ll just have to wait and see.

Who is your inspiration in the health industry? 

I’m inspired by everyone and anyone that is out there providing great service doing what they love there’s much to learn from everyone. I get a lot of inspiration from reading the bible and looking at all the health & well-being advice that it offers the wisdom it shares still rings true today.

What do you like most about working in Wales? 

I love the community spirit everyone’s really friendly and that I can get to the beach, forest, mountain or city centre within about 30mins or less.  I’ve worked all around the world but Wales has so many beautiful places.

What’s one of the biggest advances in your industry over the past five years?

I think corporate well-being has really grown. Businesses are starting to pay attention to the fact that if they look after their staff their staff will look after the bottom line but it’s still got a long way to go.

If you didn’t work within the health & well-being industry which industry would love to work in?

I guess it would be Food & Beverage of the healthy variety .