Showcasing the Best of Welsh Business


3rd December – Ruthin
Communications in a Crisis



The subject: Crisis Communications

Every communication professional is aware they will face a crisis at some point in their career. You don’t know when or where it may happen or how it may impact on your organisation or business. Amanda will talk through experience of preparing for a crisis and the important activities to undertake in the first hour. In 2018 crisis communication has to content with the challenges of fake news, social media intrusion and the speed of information spreading across the world. You have to be able to deal with the initial demands as well as being prepared that the crisis may last for weeks, months or years. Working with partner agencies can be a blessing or a curse depending on the existing relationships and your approach to the crisis. Amanda will talk through what to consider using experience of managing a number of crisis over recent years including riots, the murder of two police officers and the Manchester Arena attack.

The speaker: Amanda Coleman

Amanda has more than 25 years’ experience both as a journalist and in communication roles. For almost 20 years she has worked in senior communication roles within the police service and is currently responsible for Corporate Communications at Greater Manchester Police.

Initially, Amanda worked on local newspapers throughout the North West of England before moving into public relations working for a number of public sector organisations.

She has led the communication team at Greater Manchester Police during some challenging times including the Manchester Arena terrorist attack in May 2017, the murder of two police officers in 2012, August 2011 riots, death of the former Chief Constable and numerous counter terrorism investigations.

Amanda was chair of the national Association of Police Communicators (APComm) from January 2013 to December 2017.

In 2017 Amanda became a Fellow of both the Public Relations and Communications Association (PRCA) and Chartered Institute of Public Relations (CIPR). Amanda is currently vice-chair of the PRCA Council.

Objectives of the session:

  • To learn more about crisis communications and the need to be well prepared.
  • To hear about the role of partnership working in a crisis.
  • To learn about specific high profile case studies and how they were handled

Who should attend?

This free event, being held at County Hall, Ruthin on Monday, December 3rd is open to any PR professional that would have crisis communications as part of their work remit.

For further information:

Please contact Gareth Watson at Denbighshire County Council on 01824 706222.

Book Here

WHEN:3rd December 2018 – 10:00 – 12:00
WHERE:Ruthin – County Hall