A popular coastal hotel overlooking Cardigan Bay in the picturesque Mid Wales seaside village of Aberdyfi is celebrating a hat-trick of awards.
Trefeddian Hotel, which has been run by three generations of the Cave family since 1907, collected two Editor’s Choice awards from The Good Hotel Guide 2017 for golf hotel and family friendly hotel and followed up with the Extra Mile accolade for customer service in the Best Loved Hotel awards.
“A hotel with heart and soul, this long-time favourite overlooking Cardigan Bay has been well run by the Cave family and unfailingly cheerful staff for more than a century,” said The Good Hotel Guide. “Guide readers, many regulars, praise the sense of continuity and the long-held standards.”
Inclusion of the Trefeddian in the Editor’s Choice for top golf hotels is particularly fitting as it peers out over the famous links golf course at Aberdyfi.
The leading independent guide to hotels in Great Britain and Ireland, The Good Hotel Guide provides impartial advice on good places to stay. Hotels cannot buy their entry and the editors and inspectors do not accept free hospitality on their anonymous visits to hotels.
Best Loved Hotel Awards, which are voted for by hotel guests, are designed to celebrate and showcase excellence across Best Loved properties throughout Britain and Ireland. The Extra Mile Award recognises seamless customer service, generosity of spirit, a hotel that is prepared to go above and beyond for its guests.
“The overall customer experience is paramount in any hotel stay and we feel our awards celebrate the eclectic nature of our hotel portfolio,” said Julian Ebbutt, managing director of Best Loved Hotels. “For hotels to achieve these exceptional standards and to constantly innovate and improve must be both recognised and celebrated.”
William Moeran, the Trefeddian’s delighted general manager, said:
“It is always very satisfying to be featured in The Good Hotel Guide because of its independence and to pick up two Editor’s Choice awards is fantastic recognition for the hotel and our excellent staff.
“The Best Loved Hotels award is particularly pleasing because customer service is at the heart of everything we do. It’s lovely that guests recognise and acknowledge the high standard of our customer service and support us.
“The three awards are an endorsement that guests enjoy everything that we offer, from the quality food and service to the location. We value greatly their continued support.
“Caroline Cave has so much enthusiasm to drive the hotel forward. She continues to invest to further enhance the experience for guests who return year after year and to meet the expectations of new customers.”
Last winter, the hotel’s lounge was completely refurbished and this year attention will turn to giving the dining room a makeover. The hotel has 59 bedrooms and 50 staff, many with long service records, including hall porter John Horsley-Jones who has worked at the Trefeddian for 42 years.
The hotel is blessed with a stunning location, enjoying panoramic views over Cardigan Bay and a lovely, sandy beach. The hotel’s regular customers tend to be within two-and-a-half hours’ travelling distance, with the majority living in Shropshire and along the M54 corridor in the West Midlands.
The Trefeddian Hotel is ideally placed for golfing and activity breaks as it overlooks a golf course, has watersports and four miles of golden beach on its doorstep and is within a short drive of Coed-y-Brenin Mountain Bike Centre.
The hotel is a long-standing member of MWT Cymru, an independent organisation representing around 600 tourism and hospitality businesses in Mid and South Wales.