Cardiff technology entrepreneur and CEO of the Inspiretec Group – which consists of Comtec and Sequence – Simon Powell won Entrepreneur of the Year at this year’s Cardiff Business Awards, making it three awards in a fortnight.
The Cardiff Business Awards recognise companies and individuals who have enjoyed success in the past twelve months and contributed to their respective sectors and to the local economy.
A day earlier, Simon was presented with a celebratory award as Co-chair of ESTnet at the Wales Technology Awards at the Wales Millennium Centre and earlier this month he also won the Digital Ambassador of the Year award at the 2017 Wales Online Awards.
On winning the awards, Simon said:
“I’m delighted to have received these three awards in such a small time frame. I’m also grateful to those for recognising the good work we are doing within the group.
“Wales is playing its part on the digital stage and we’re very much looking forward to what the future holds for us as a team and the wider industry, it’s great to be a part of this fresh new celebration of digital in Wales.”
Following a number of key investments, including the formation of the Inspiretec Group that comprises five technical and service-based companies, Inspiretec is on track to double its turnover this year having taken on 10 new clients so far in 2017.
Simon expects travel CRM to be a growth area because renewing reservation systems is only done on average once every seven years. However, five of the new business wins have been for Travelink. Companies Inspiretec have started working with this year also include Elegant Resorts, Ramblers and Travelopia brands Hayes and Jarvis and Citalia.
“We see there is huge growth opportunity in travel CRM and personalisation. It allows clients to integrate the reservations system with what’s happening on the web, optimising product through the call centre.”
“You can see what’s someone is doing on the web if they are registered in some way and you can view what they’ve been doing or what reviews they have read. You can direct that inquiry to the right person and importantly the client is not having to repeat what they are looking for.”
Inspiretec is poised to roll out an entirely new integrated travel search and management system with built-in CRM in Canada with two clients, the Canadian Automobile Association and a Hogg Robinson platform for Scotiabank. This will be introduced to the UK by the end of this year.